LITSPEED LIMITED

Cookie Policy

Last Updated:

February 2026

Version:

1.0

1. Introduction

Litspeed Limited ("Litspeed", "we", "our", or "us") uses cookies and similar technologies to improve your browsing experience, enhance the functionality of our digital platforms, and ensure the security and reliability of our payment services.

This Cookie Policy explains what cookies are, how we use them, and the options available to you for managing their use.

2. What Are Cookies?

Cookies are small text files placed on your computer, mobile device, or browser when you visit a website or use an online service. They store small amounts of information that help websites recognise your device and remember your actions or preferences over time.

When you access any of Litspeed's platforms (including our websites, portals, or applications), we may place small data files such as cookies, pixel tags, flash cookies, or other local storage technologies ("cookies") on your device.

These technologies help us:

  • Recognise returning users and registered customers;
  • Secure user accounts and detect fraudulent or suspicious activity;
  • Customise content and advertising;
  • Measure service performance and marketing effectiveness; and
  • Improve the user experience across all our services.

Important: This Policy applies only to Litspeed-owned platforms. We are not responsible for cookies placed by third-party sites linked to or from our platforms.

3. Types of Cookies We Use

Session (Temporary) Cookies

These cookies are active only for the duration of your visit. They help Litspeed recognise users, temporarily store activity, and remember actions taken during your browsing session. Session cookies are deleted automatically once you close your browser.

Persistent (Permanent) Cookies

Also known as "first-party cookies", these remain stored on your device even after the browser is closed. They help us remember your preferences — such as login credentials, language settings, and customised display options — so you have a smoother experience on your next visit.

Authentication Cookies

Used to identify and verify registered users when they log in. They enable Litspeed to deliver the right content, personalise the dashboard experience, and maintain session integrity across different pages and services.

Security Cookies

These ensure the integrity and safety of your interaction with our systems. They help prevent unauthorised access, detect account misuse, and identify potential fraud or data compromise.

Preference and Functionality Cookies

These enhance usability by remembering your choices — such as region, interface layout, or form inputs — and make it easier to use interactive features on our platforms.

Performance and Analytics Cookies

We use these to understand how our services perform and how users engage with our content. They help us track metrics such as response times, page views, transaction performance, and the effectiveness of system updates or new releases.

4. Where We Use Cookies

Cookies are set in several locations across our services, including:

Litspeed websites and portals;

Litspeed mobile and web applications;

Emails and communications (we may embed cookies or tracking pixels in certain emails to measure engagement and improve content relevance).

Depending on your browser or email settings, cookies in emails may be automatically accepted or blocked.

5. Why We Use Cookies

Cookies serve several essential purposes:

Functionality

Enable login sessions, transaction continuity, and account preferences.

Security

Detect and prevent fraudulent activities, maintain data integrity, and protect user credentials.

Performance

Help us optimize platform responsiveness, server utilization, and uptime.

Personalization

Deliver relevant content, recommendations, and marketing information.

Analytics

Understand platform usage trends and user engagement to improve design and service quality.

6. Managing and Controlling Cookies

Your Control Options

We will always request your consent before placing non-essential cookies on your device. You can control or delete cookies at any time through your browser or device settings.

You may:

  • Decline cookies when prompted by our consent banner;
  • Adjust browser settings to block or alert you when cookies are being placed;
  • Delete cookies already stored on your device; or
  • Configure your device to reject all cookies automatically.

Important Notice

Please note that rejecting cookies may limit your ability to use certain features, including personalized settings or secure areas of our website.

Essential cookies, such as those required for login authentication or fraud prevention, cannot be disabled as they are fundamental to system security and functionality.

7. Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology, regulatory requirements, or improvements to our data protection practices.

The date of the most recent revision will always appear at the bottom of this page.

Any material changes will be communicated through:

  • An updated version published on our website; and/or
  • A notification via email or platform notice before the new policy takes effect.

8. Contact Us

If you have any questions or concerns regarding this Cookie Policy or our use of cookies, please contact:

Data Protection Officer (DPO)

Litspeed Limited T/A Scripay

Email

dpo@scripay.com

Address

Pinetree Plaza 8th Floor

Nairobi, Kenya

Your Cookie Preferences

By continuing to use our services, you acknowledge that you have read and understood this Cookie Policy. You can manage your cookie preferences at any time through your browser settings or by contacting our Data Protection Officer.

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User Control
Version 1.0

Last updated: February 2026

Related Policies

For more information about how we handle your data, please review our other policies:

Privacy Policy Terms & Conditions